SERVICES
Managed Services and Analytics
Maximize your CLM and CPQ investment through dedicated resources working collaboratively with your team to overcome complex middle office problems.
Solve problems, increase user adoption, make intelligent predictions, and maximize performance.
Our team can help scale your CLM and CPQ deployment with dedicated and certified resources to handle everything from support tickets to new launches; we can even provide analytics dashboards that will make intelligent recommendations and enable better operational performance.
Strategy Planning & Discovery
Implementation
Current State Assessment
POC - Prototype Planning & Development
Future State Planning
Requirements & Design
Roadmap
Template Deconstruction
Scope Identification
Systems Configuration
Supplier Evaluation & Selection
Systems Integration
ROI & Business Case Development
End User Functional Training
Policy & SOP Creation
Organizational Change Management
Template Rationalization
Production Support
Implementation Project Readiness
Operational Center of Excellence
Governance Design
Scale your deployment from its initial release to a mature, stable future with dedicated experts
Our full suite of Managed Services and Analytics provides real-time dedicated support beyond go-live for CLM and CPQ with intuitive data visualization to boost return on your investment.
Our Clients Results
Bolster your Return on Contracts and overall technology investment in CLM and CPQ by measuring KPI’s that ensure your business and program goals for digital transformations are met.
1000+
Supported Users
>98%
SLAs met
42%
Reported increase in user adoption
100%
Coverage of existing configuration and integrations
If you find yourself stuck in the middle there is only one way to go, forward.
— Richard Branson
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Mainspring's Managed Services is the Middle Office's answer to needs for ongoing, real-time dedicated support beyond go-live.
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Approach
Capture metrics to increase retention rate, deal velocity, and reduce outside purchase conditions.
Our team delivers personalized services for end user support, configuration assistance, third party contract review and ingestion, and obligation management based on years of practical implementation and support experience with CLM and CPQ.
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